Shipping Policy

Last Updated: June 19, 2026

Thank you for shopping with Boots & Honey. We are a small, family-run brand and take great care in preparing every order.

Order Processing

Orders are typically processed within 2–5 business days after purchase. During launches, promotions, holidays, or other high-volume periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Estimates

United States

We offer flat-rate shipping on all U.S. orders for $9.99.

Estimated delivery time after shipment:

• Standard Shipping: 3–7 business days

• Expedited Shipping (if selected): 2–3 business days

Canada

We offer flat-rate shipping to Canada for $14.99 USD.

Australia & New Zealand

We offer flat-rate shipping to Australia and New Zealand for $19.99 USD.

Europe, United Kingdom & Japan

We offer flat-rate shipping to select countries in Europe, the United Kingdom, and Japan for $24.99 USD.

Estimated international delivery times vary by destination and carrier and are not guaranteed.

Don't See Your Country Listed?

We are currently able to ship only to select international destinations. If your country is not available at checkout, please contact us at info@bootsandhoney.com. We would be happy to explore shipping options and determine whether delivery is available to your location.

Customs, Duties & Taxes

International customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, tariffs, or other charges imposed by their country.

These fees are not included in the purchase price or shipping cost and are collected by the carrier or customs authority upon delivery.

Boots & Honey does not reimburse, refund, or cover customs duties, import taxes, VAT, brokerage fees, tariffs, or any other international charges under any circumstances.

Customers are responsible for understanding their country's import requirements before placing an order.

Replacement shipments, exchanges, and warranty shipments may also be subject to customs duties, taxes, or fees, which remain the responsibility of the customer.

Shipping Carriers

We ship orders using trusted carriers such as USPS, UPS, DHL, or other major carriers depending on the destination and shipping option selected.

Lost or Delayed Packages

Once a package has been handed off to the shipping carrier, Boots & Honey is not responsible for delays caused by the carrier. However, we are happy to assist with tracking information or help initiate a carrier claim when applicable.

If your package appears lost or significantly delayed, please contact us at:

info@bootsandhoney.com

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. Boots & Honey is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, please contact us immediately. We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include photos of both the item and packaging so we can assist in resolving the issue.